Voice

Voice by GlobalMSP - Cloud phone solutions

Enterprise communication. Without the enterprise price tag.

A fully managed, unified communications platform that lets your team connect from anywhere, by voice, video or chat. Leave the legacy telecom headaches to us.

The problem

Legacy phone systems are holding your business back.

A missed call is a missed opportunity.

The traditional telecom model is broken. You are locked into rigid contracts, expensive proprietary hardware and “per-user” licence fees for features you never use.

Worse, a legacy PBX ties your team to their desks in a world that demands mobility.

And dealing with separate vendors for your internet, your SIP trunks and your phone system is a logistical nightmare.

Our products


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Voice by GlobalMSP: unified. Mobile. Managed.

Voice modernises how your business communicates. It is a cloud-based unified communications system that brings your calls, video conferencing, live chat and WhatsApp Business into one intuitive platform.

Best of all, there is no per-user licensing. You pay only for the simultaneous calls you actually need.

As your Global Guardian, we handle the hosting, the SIP trunks, the updates and the support. You just talk.

Everything in one place

One platform. Every conversation.

Calls
Video meetings
Website live chat
SMS
WhatsApp
The pricing difference

Stop paying for every phone in the building.

Legacy phone system

A licence fee for every user, including the phones sitting unused in the boardroom and the warehouse.

Voice by GlobalMSP

Pay for concurrent calls, not users. Unlimited extensions, with enterprise features included.

How it works

One platform. One partner. Total flexibility.

01

Unify

We bring your voice, video and messaging together in one platform.

02

Mobilise

We put easy-to-use apps on your team's devices, so their office extension goes wherever they do.

03

Optimise

We set up call routing, digital receptionists (IVR) and ring groups, so your customers reach the right person fast.

04

Manage

We monitor, update and support the whole system. If you need a change, you call us. No telecom call centres. No runaround.

What you get with Voice

Voice without the vendor runaround.

One managed platform for every conversation your business has, priced on the calls you make and not the people you employ.

Work from anywhere

Turn any laptop or smartphone into a full office extension. iOS, Android and web apps keep your team connected at the office, at home or on the road.

Cut your telecom costs

Stop paying per extension. Voice is priced on concurrent calls, which lowers your monthly telecom bill and still gives you enterprise features.

True omnichannel

More than a phone system. Voice includes video conferencing, website live chat, SMS and WhatsApp, all managed from one dashboard.

Fully managed

We provision the system, manage the SIP trunks, configure the call routing and provide local, expert support. One provider, one bill, zero headaches.

Our methodology

From neglected to connected.

01

Evaluate

We review your current phone system, contracts, numbers and call volumes.

02

Design

We plan your extensions, call flows and the number of concurrent calls you need.

03

Implement

We set up the platform, move your numbers across and install the apps.

04

Secure

We lock down access to the system and your call data.

05

Manage

We monitor, update and support the whole system for you.

06

Optimise

We review call patterns and adjust routing and capacity as you grow.

Our promise

Legacy telecom providers offer excuses. We offer solutions.

Your clients expect instant, seamless communication. Dropped calls, rigid desk phones and disconnected remote workers cost you customers. We take ownership of your entire voice infrastructure, so your business sounds professional, stays connected and scales with ease.

Take your office anywhere.

In a hybrid world, your phone system needs to be as mobile as your team. With Voice, your people make and take calls, host video meetings and reply to client WhatsApp messages from a smartphone or laptop. No personal numbers shared. No missed opportunities.

Why businesses choose Voice

Because the telecom runaround ends here. No more IT blaming the internet provider and the internet provider blaming the phone company. We manage the cloud PBX, handle the SIP trunks and provide the support. We take absolute ownership of your communications.

Straight answers

Voice questions, answered.

What is Voice by GlobalMSP?

Voice is a fully managed, cloud-based phone and unified communications system. It brings calls, video conferencing, live chat and WhatsApp into one platform, and GlobalMSP handles the hosting, SIP trunks, updates and support.

How is Voice priced?

On concurrent calls, not per user. You pay for the number of simultaneous calls you need and can have unlimited extensions.

Can my team use it away from the office?

Yes. iOS, Android and web apps turn any smartphone or laptop into an office extension, so your team stays connected at the office, at home or on the road.

Is Voice only a phone system?

No. It also includes video conferencing, website live chat, SMS and WhatsApp integration, all managed from one dashboard.

Who do I call when something needs to change?

GlobalMSP. We provision, monitor and support the whole system, so there is no telecom call centre and no vendor runaround.
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GlobalMSP - Managed Solutions Partner

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